Install the Knowledge Base App
To install the app, go to Menu/ Marketplace/ Knowledge Base App.
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Select (1) to enable permission settings for the app. If permissions are not needed, you can skip this step.
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Click Save to complete the installation.
Using the Knowledge Base App
(1) Categories
(2) Sections
(3) Articles
(4) Add content
(a) Add a Category: Enter a title, and optionally a description. Click Save.
(b) Add a Section: Sections belong to Categories. You must create a Category first.
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Enter a title, and optionally a description.
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Select the Category for this Section. Click Save.
(c) Add an Article: Articles belong to Sections. You must create a Section first.
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Enter a title and article content. Upload files (if any).
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Select the Section for this Article. Click Save.
(5) Report
(d) Search Box: Enter a search term and press Enter.
(e) Personal Search Statistics: View the number of searches performed by the user.
(f) System-wide Search Statistics: Track keyword searches across the entire system.
(6) Recently Published Articles
(7) Search box
Uninstall the Knowledge Base App
If you no longer need the app, you can disable or remove it.
Go to Menu/ My Installed Apps/ Knowledge Base App, then click Disable or Delete.
(1) Disable
(2) Delete
