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Home
Shortcodes
Sample Page
FAQs
General Questions
Best Practices
Knowledge Base
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Knowledge Base
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5 Articles
Add More Information Field To The System
→
Adding Organization Fields
Add hierarchical list-type ticket fields
Custom ticket fields
User field
Add a hierarchical list-type user field
5 Articles
API References
→
Search API
API ticket V2
Ticket APIs
API Authentication
User APIs
4 Articles
Business rules
→
Guide to Using CRM
Add Automation
Add trigger
Add SLA
2 Articles
Filter Your Requesters
→
How to create requester view
Showing the results of the Requester views
8 Articles
How to handle your tickets
→
Import ticket
Ticket view
Fab: Quickly Handle Requests from Product Comments
FAB: Quickly handle tickets from comments and chats
How to Add a Macro
1 Articles
IZIHelp Homepage
→
Overview of IZIHelp Homepage
31 Articles
Manage Channels
→
Agent Activity in the Call Center
Add Shopee shop
Add account Tiktok
Add Lazada Shop
Add WhatsApp account
7 Articles
Manage User In The System
→
How to change the password
Human Resource Management
Add Customer
Add Organization
Add Group
8 Articles
Marketplace
→
Livestream Management App
Shop Extension Message App
Application WhatsApp Msg Template
Application Integration Guide [Version 2]
App Quick Update
4 Articles
Report
→
Available report in the system
Report Non-Multi Level
Detailed Report
Hierarchical Reporting
5 Articles
Setting
→
Setting Account
Setting Schedule
Setting ticket
Setting Agent
Setting Rating
